The Quick Version: If you’re searching for a unique engagement ring or special anniversary gift, Leibish & Co. features a robust inventory of top-notch, colourful, and conflict-free expensive diamonds and gemstones. The family-run company was running online since 1998 with a personal touch that features gained perform company worldwide. Leibish & Co. allows you to purchase loose rocks or perhaps to make use of their complimentary “Design your very own” instrument to bring the ideal little bit of precious jewelry alive. With many years of expertise and solid workmanship under their belt, Leibish & Co. is found on the brink of increasing its stock to watches and various other add-ons.

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When Leibish Polnauer launched 1st web diamond business in 1998, it took almost an entire day to publish one image and explanation to his website — but he had been a visionary who saw potential inside fledgling realm of ecommerce. “as he sees the possibility in a notion, he will probably fit everything in inside the power to advance along with it,” stated Benji Margolese, Director of information promotion for Leibish & Co.

Leibish produced a successful, family-run procedure together with partner and children providing in management roles. They usually have expanded an effective web business with offices positioned across the world. Leibish & Co. is actually a leader in unique coloured diamonds and gemstones that are difficult to find in other places. The expensive diamonds are also conflict-free, which is an important facet for all shoppers.

“men and women arrive at us simply because they search one thing only a little different, one thing a tad bit more special than what the rest of us has,” Benji mentioned.

While Leibish & Co. offers top-quality conventional diamonds, the organization focuses primarily on colourful, special jewelry. Whenever requested the reason why the organization features this type of a higher client return rate, Benji rapidly pinpoints why.

“It is a combination of exemplary products, great solution, and jewelry created on the greatest quantities of perfection,” he said. “The jewelry we make isn’t your daily, mass-produced version of product. Every piece is tailor-made to completely fit the diamond or gemstone picked from the client.”

A Family Affair With private Service

Leibish & Co. is actually a genuine household business, with Leibish’s family relations playing crucial parts during the organization.

Leibish functions as Founder and President from the business, while his wife, Rosi, is the business’ Events Manager. Their particular oldest daughter, Chavi, functions as top honors Jewelry Designer — and that is an enormous duty since custom jewelry makes up a lot more than 50per cent for the company’s company, Benji stated.

Leibish’s oldest child, Yossi, may be the CEO of Leibish & Co. Another son, Shmulik, that is a graduate of the Gemological Institute of The united states, will be the fundamental Diamond Buyer for all the company. “Shmulik is, in all honesty, among most gifted tone diamond experts in the industry,” Benji said.

Leibish’s child Itzik will be the organizations COO and runs its New York office on Fifth Avenue. Yoni, who is the youngest of Leibish’s five young children, will be the company’s CFO.

“As one of the longtime members of the group, i could tell you that, though there isn’t any relation, they consider me, yet others, section of their loved ones,” Benji stated. “most of us bring our very own knowledge toward company, but interact to constantly develop the firm.”

Customers are additionally addressed like family at Leibish & Co., in which the business invests power into private service and product sales. “if you’ve ever dealt with one specific representative, including, that’s the exact same individual you are going to constantly cope with, whatever you will be contacting or writing in approximately,” Benji mentioned. “we do not believe in passing clients to different divisions when they’ve a concern or certain issue they want to deal with.”

Customers result from All Over the World

Leibish has actually several several types of customers: discover consumers, which primarily shop through web page, retailers, and those for the trade company, which usually check out the organization’s main offices in ny, Israel, and Hong Kong.

The majority of Leibish & Co.’s clients are through the usa. Their subsequent most widely used market is Canada, followed closely by great britain, Australian Continent, Hong Kong, additionally the remainder of European countries.

Consumers at every level of life shop at Leibish & Co., though most are between the many years of 35 and 54, Benji stated. Also, the company garners roughly 300,000 internet site check outs monthly — and keeps nearly all of the customers coming back again.

“With over a 70percent return consumer standing, we remain one of the most well-known businesses within niche,” he stated.

Colorful Diamonds & Gemstones With a “Design your own personal” Option

Leibish & Co. carries high-end jewellery, additionally maintains inventory freedom, specifically for internet based consumers, Benji stated. The business offers a huge selection of loose expensive diamonds and important gemstones, but its essential items are personalized jewelry creations.

“We keep a sizable assortment of multicolor diamond and gem stone jewelry, with with the rarest hues actually ever seen,” he said. “we’re known best by our very own bread-and-butter services and products — yellow diamond and green diamond wedding rings. But we sell expensive jewelry of almost every tone, and important gemstones — such as sapphires, emeralds, and rubies. We offer jewelry crafted with colorless expensive diamonds, as well, but our knowledge is within the arena of color.”

For customers that have some thing planned and need assist that makes it possible, Leibish & Co. offers a “Design a” jewelry instrument, which Benji mentioned is their most widely used item.

“Obviously, while looking for a special piece, people typically want particular stones and setting types they’ve currently dropped obsessed about,” he mentioned. The “Design Your Own” device makes it possible for customers to build a piece utilising the stone, setting, and metal regarding option.

“permits them to deliver their own ambitions to life — with our expertise in workmanship,” Benji told united states.

Add-ons & unique on the web Tools available for Leibish & Co.

because it seems toward the long run, Leibish & Co. is actually slowly moving toward higher-ticket things and much more product range. The company feels comfy branching out to new product lines due to the devotion and enthusiasm it relates to most appropriate their existing creations.

“we now have spoken of introducing numerous accessories — instance luxury watches, handbags, and even pens,” Benji said. “But we chose to hold back until we initial perfected all of our main line of item, that will be diamond jewelry.”

Leibish & Co. is researching ways to carry on mastering their preferred site, too. A proven way it intends to boost their internet based experience is by introducing augmented truth characteristics, which will give digital shoppers a lot more of an in-store knowledge.

As a business using its sources in colourful expensive diamonds and e-commerce, Leibish & Co. continues to innovate in a traditional business which views change because the exclusion, maybe not the guideline.

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